Утилита удаленной технической поддержки 7.0

Remote Technical Support Utility (Утилита удаленной технической поддержки) by Центр ГРАНД is a streamlined solution for delivering fast, secure remote assistance. It helps support teams connect to user workstations and servers, diagnose issues in real time, and resolve problems with minimal disruption to business operations.

Key features:

• Quick, user-friendly connection via session ID or invitation
• Real-time screen sharing and remote control for guided troubleshooting
• Secure, consent-based sessions with configurable access rights
• Built-in chat, clipboard sharing, and file transfer for efficient collaboration
• Session notes and activity history to improve traceability and quality control
• Simple deployment and updates suitable for both small teams and large organizations

Ideal for IT help desks, software vendors, and service providers, the Remote Technical Support Utility reduces time to resolution, lowers support costs, and improves user satisfaction—all while maintaining a strong focus on security and ease of use.

Утилита удаленной технической поддержки is developed by Центр ГРАНД and is used by 2 users of Software Informer. The most popular version of this product among our users is 7.0. The name of the program executable file is Техподдержка_МГК_Гранд.exe.